Law Current to: August 10, 2026

Victim Assist Time Limits

A victim-survivor must apply to Victim Assist within 3 years of:

  • the date the act of violence occurred;
  • for an application by a related victim – the dealth of the primary victim; or
  • for a victim who is a child – the day they turn 18: VOCA Act s 54 (1).

If the 3-year time limit has passed, a victim-survivor can still apply to the scheme for assistance. In considering the application, Victim Assist will assess whether to grant an extension of time: VOCA Act s 54(2).

If the person experienced the violence over a period of time, the timeframe starts when the violence ends. For example, if a person is in a violent relationship from January 2022 and the violence ends in January 2024, the three year time period starts from January 2024.

In determining when the 3-year timeframe begins running, it’s important to identify when the last act of violence occurred.

For example, a victim-survivor may have left a violent relationship more than 3 years ago however the behavior of the perpetrator after the end of the relationship may meet the definition of domestic violence.

Victim Assist Processes

Victim Assist’s Financial Assistance Application Form (Part A) requires a victim-survivor to provide details about the date of violence. Where the dates provided are outside the 3-year timeframe, the application will be identified as out of time.

The application will be assigned to a Senior Assessor to consider whether to approve an extension of time. The Senior Assessor may approve the extension on the information already provided or request further information. If the Senior Assessor needs more information, they will send a Request for Information – Extension of Time: see s 64 VOCA Act which gives assessor authority to request further information.

The requested information must be provided within 42 days. If the information is not provided within 42 days, or by a date agreed by the assessor, the application will lapse and no decision will be made: s 64 (3) VOCA Act. The lapsing of an application does not prevent a victim-survivor from reapplying to Victim Assist: s 64 (4) VOCA Act.

In early 2026, Victim Assist amended its approach to applications made outside the 3-year timeframe.

Prior to this change, Victim Assist would request an explanation for why a person had not been able to apply within 3 years but would not otherwise require supporting evidence or a detailed explanation.

In LawRight’s experience, Victim Assist rarely refused a request for an extension of time where the victim-survivor could explain a reason for the delay.

Victim Assist are now requiring additional evidence to support a request for an extension of time for applications made outside the 3-year time limit. In its request, Victim Assist now asks for supporting information from a doctor, psychologist, or counsellor or domestic violence support service to explain why the victim-survivor was unable to within the 3-year time limit.

Extension of Time

Section 54 of the Victims of Crime Assistance Act requires Victim Assist to consider the following when deciding whether to grant the extension of time.

Section 54 VOCA Act

(2) The scheme manager may, on application by a person, extend the time for the person making an application for victim assistance if the scheme manager considers it would be appropriate and desirable to do so, having regard to the following—

(a) the person’s age when the act of violence was committed;

(b) whether the person has an impaired capacity;

(c) whether the person who allegedly committed the act of violence was in a position of power, influence or trust in relation to the person;

Examples of persons who may be in a position of power, influence or trust in relation to a person— a person’s parent, spouse or carer.

(d) the physical or psychological effect of the act of violence on the person;

(e) whether the delay in making the application undermines the possibility of a fair decision;

(f) any other matter the scheme manager considers relevant.

(3) The scheme manager must give a person who applies for an extension of time under subsection (2) notice of the scheme manager’s decision on the application.

(4)If the scheme manager decides not to extend the time for making an application for victim assistance, the notice must state the following—

(a)the decision;

(b)the reasons for the decision (see the Acts Interpretation Act 1954, section 27B);

(c)the internal review details for the decision.

There is currently no published caselaw directly considering the extension of time provisions in the VOCA Act. However, they are published decisions from similar schemes in other jurisdictions that may information how Victim Assist ought to consider applications to extend time under s 54. We discuss some of these decisions below.

Responding to a Request for Information

When responding to a Request for Information, we should consider a victim-survivor’s individual circumstances, including:

  • how old they were at the time of the violence
  • whether they have impaired capacity (reduced ability to make decisions or understand information)
  • if the offender was in a position of power, influence, or trust in relation
  • the physical or psychological effect of the violence
  • whether or not the delay means is harder to make a ‘fair decision’
  • any other experiences that may be considered relevant

In the Request for Information, Victim Assist will usually ask for supporting information from a doctor, psychologist, or counsellor or domestic violence support service to explain the delay. The supporting evidence must be provided by a person appropriately qualified. In its communication, Victim Assist has given the following example:

A domestic violence support worker cannot confirm a medical or psychological diagnosis, this must come from a doctor or psychologist.

In consider a response, you should discuss with your client who they are connected to that may be qualified to provide this supporting information. You may also want to consider whether a client is able to provide other information or evidence to support the extension request, for example a Statutory Declaration, police reports, or hospital records.

We are not aware of any available guidance on what other matters Victim Assist considers relevant. Matters that may be relevant include:

  • when the victim-survivor became aware of the scheme and that they may be eligable
  • if the victim-suvivor was told by Victim-Assist (or another service) that they would not be eligible
  • if an experience of homelessness prevented the victim-survivor from applying
  • whether the victim-survivor was in a violent relationship or household which impacted their ability to apply

In Clement v VOCAT [2002] VCAT 495, Judge Michael Strong discusses what the Victorian Civil and Administrative Tribunal should consider under s 29 (3)(g) of the Victorian Victims of Crime Assistance Act (1996). Section 29 (3)(g) requires the Tribunal to have regard to all other matters it considers relevant. We discuss this case further below.

Case Law Guidance

The VOCA Act is beneficial legislation to help victims of acts of violence to recover from the acts by giving them financial assistance and to give the victims amounts representing a symbolic expression by the State of the community’s recognition of the injuries suffered by them: s 3 VOCA Act. Accordingly, any interpretation of s 54 should be construed liberally: IW v City of Perth (1997) 191 CLR 1 at 11 per Brennan CJ and McHugh J.

The below decisions from the Criminal Offence Victims Act 1995, which preceded the current scheme, and other jurisdictions provide guidance on the factors that may be considered.

Decisions to grant an extensions in other jurisdictions

FG v Victims of Crime Assistance Tribunal (General) [2011] VCAT 2449

The victim-survivor experienced sexual violence in 1987 and 1988. She applied for assistance under the Victorian Victims of Crime Assistance Act (1996) in late 2008.

In determining her application, the Victorian Civil and Administrative Tribunal was required to determine whether the application, although not brought within 2 years of the act of violence, as required by s 29 VOCA Act (1996), ought not be struck out.

Section 29 of VOCA Act (1996) is similar to s 54 of VOCA Act (2009). In finding that the application ought not be struct out, Vice President Judge Hampel took into account:

  • the age of the victim-survivor at the time of the act of violence
  • that the perpetrator of violence was in a position of trust and power
  • the psychological effect of the violence, including the impact the effect of the abuse had in delaying the victim survivor’s application
  • when the injury (PTSD) first manifested and when it was first identified by the victim-survivor
  • whether the delay threaten the Tribunal’s capacity to make a fair decision

The decision also discusses the standard of evidence that should be applied when considering whether or not the victim-survivor has established that an act of violence has occurred.

J v VOCAT [2002] VCAT 532 (24 July 2002)

The victim-survivor applied for assistance in 2001 following an experience of sexual violence that occurred between the ages of 13 and 18. The acts of violence occurred over a period of years concluding in 1966.

In determining her application, the Victorian Civil and Administrative Tribunal was required to determine whether the application, although not brought within 2 years of the act of violence, as required by s 29 VOCA Act (1996), ought not be struck out.

In finding that the application ought not be struct out, Michael Levine, Deputy President had regard to the Applicant’s:

  • family constellation and upbringing
  • inability to have open expression of feelings and any discussion of a sexual nature within the family
  • early isolation from her siblings
  • excessive respect and regard for adults and teachers that was a part of her upbringing
  • suffering of unlawful and indecent assaults upon her by her brother in law from age 13 and rape at age 18
  • sister’s reaction when finding her after the rape
  • expectation that her account of the rape would not be believed
  • failure to accept that she had been raped but realising that she was no longer a virgin and her brother in law was the cause
  • misunderstanding of what constituted rape
  • inability to express to her future husband that the events that had taken place the day before they met constituted rape
  • marriage to escape her family and failure of that marriage
  • desire to keep her family relationships
  • desire not to make her sister a second victim or destroy her sister’s marriage or affect the children of the marriage
  • oral and written psychiatric and psychological evidence provided on her behalf to the Tribunal [paragraph 59]

Deputy President Levine found that ‘she could not have been expected to lodge any application under any of the compensation Acts until she actually realised that she was unable to preserve any family relationship and that the events of 35 years past had caused far reaching effects upon her mental health’.

Deputy President Levine also found that the perpetrator of violence, the victim-survivor’s brother in law, held a position of power and trust and that the delay did not threaten the ability of the Tribunal to make a fair decision

Clement v VOCAT [2002] VCAT 495

The victim-survivor made an application for assistance in September 2001 following an act of violence that occurred in March 1997.

In determining her application, the Victorian Civil and Administrative Tribunal was required to determine whether the application, although not brought within 2 years of the act of violence, as required by s 29 VOCA Act (1996), ought not be struck out.

Most of the evidence before the Tribunal was directed at the other circumstances the Tribunal may consider relevant. Ms Clements was not a child at the time of the assault, the perpetrator was not in a position of power or trust, the delay did not threaten the Tribunal’s capacity to make a decision, and the physical or psychological effect of the act of violence on Ms Clements was not pertinent.

In finding that the application ought not be struct out, Judge Michael Strong, Vice President, had regard to the fact Ms Clement:

  • lost her partner sometime between 1997 and 2000
  • had an ongoing battle with the father of her children in relation to custody
  • contended with her alcoholism
  • experienced anxiety and depression
  • was a person living in troubled circumstances who would find it difficult to attend to her personal affairs in the way a person without such problems might be expected to do.

Judge Strong made the following comments about the operation of s 29 VOCA Act (1996):

  • [10] It’s a curious section because although it sets out the matters to be considered, it doesn’t provide any yardstick by which these things are to be measured.  For example, it doesn’t say that an application for extension is to be allowed only in exceptional circumstances, or anything of that kind. [11] The result is that the Tribunal has a very broad discretion.
  • [18] At the end of the day the question is whether having heard all that I have heard this morning I am of the view that the justice of the case, both to Ms Clement and to the community, would be better served if this application was allowed or refused.
  • [18] I am also mindful that this is beneficial legislation, the object of which is to assist victims of violent crimes – as she plainly is. One should err on the side of granting these applications, not refusing them.

Although Judge Strong acknowledged there was a ‘somewhat inadequate explanation’ for some of the delay, he ultimately ordered the decision by VOCAT striking out Ms Clement’s application be set aside.

AS v RA [2019] VMC 14

The victim-survivor and the alleged offender are serving sworn members of Victoria Police. The victim-survivor applied for assistance for an alleged sexual assault approximately 29 years after the act of violence.

Despite ultimately dismissing the application, Magistrate Burns had previously considered the matters set out in s 29 VOCA Act (1996) and allowed the claim to proceed out of time.

Decisions in other jurisdictions to deny an extension

BT v Victims of Crime Assistance Tribunal (Review and Regulation) [2013] VCAT 287

In 2011, the applicant applied for assistance on the ground that in 1978 two “radical feminists” injected him with heroin knowingly infecting him with an infectious disease.

In agreeing with VOCAT’s decision to refuse BT’s application, Senior Member Proctor considered the factors that VCAT must have regard to under s 29 (3).

Senior Member Proctor also considered the factors for extensions of time as discussed in Hunter Valley Developments Pty Ltd v Minister for Home Affairs and Environment (1984) 3 FCR 344, specifically:

  • whether BT can show an acceptable explanation for the delay
  • whether it is fair and equitable in the circumstances to extend time
  • whether VOCAT will be prejudiced by the delay
  • the merits of the substantial application
BFK v VOCAT [2017] VSC 736

The victim-survivor appealed a VCAT decision that confirmed VOCAT’s decision not to allow an application that was bought following a delay of over 23 years.

In dismissing the appeal, Justice Macaulay (at [23]) confirmed that the Victims of Crime Assistance Act is remedial and beneficial legislation and should generally be interpreted liberally in favour of victims. However, a beneficial interpretation cannot override the actual words chosen by Parliament.

The case also provides a useful discussion on how a delay can impact a decision makers ability to make a fair decision.

 

Edmonds v Victims of Crime Assistance Tribunal (Review and Regulation) [2013] VCAT 393

In 2001, the applicant was assaulted by two unknow persons. In 2011, the applicant applied to the Victims of Crime Assistance Tribunal.

The applicant provided some reasons for her delay. In affirming VOCAT’s decision to strike out the application as being out of time, Senior Member Ian Proctor provides a useful discussion of what other circumstances VCAT ought to consider s 29 (3)(g) VOCA Act (1996).

 

Decision made under the Criminal Offence Victims Act

ANM v HHG [2010] QDC 461

The victim-survivor made an out of time application in 2008 for compensation based on an offence that took place in 1991. As the victim-survivor was under 18 at the time of the offence, he had until 1997 to apply.

The victim-survivor sought an extension of time on the basis that:

  • at no stage during the court process was he told he could apply for criminal injuries compensation.
  • he did not like talking about the offence as he had disclosed it before and had not been believed.

It was confirmed that, ‘bearing in mind the applicant’s age at the time he was offended against it is entirely understandable, particularly if he was not believed…that he would not take steps to ascertain his position’ and ‘he sought to bring the application when he realised what his rights were…’ An extension was granted.

RSF v Estate of the late RMF [2007] QDC 50

The victim-survivor made an out of time application in 2006 for compensation based on an offence that took place in 1999. As the victim-survivor was under 18 at the time of the offence, she had until 2004 to apply.

The victim-survivor sought an extension of time on the basis that she was not aware she had suffered PTSD as a result of the offence.

It was confirmed at [5] that, ‘the applicant has the onus of satisfying me that a material fact of decisive nature was not within her knowledge after the commencement of the period of 12 months prior to [filing her application]‘ and at [16] that ‘the applicant was aware of a lot of distressing psychological effects as a result of the [abuse]‘.

Due to this an extension was not granted because it was obvious she had significant problems as a consequence of the offending and if she had obtained legal advice she would have been advised to pursue a cause of action.

AMT v TMT [2004] QDC 155

The victim-survivor made an out of time application 8 months out of time.

The victim-survivor sought an extension on the basis that she was unaware she had suffered nervous shock as a result of the offences until after she received a diagnosis.

The court considered whether without the diagnosis a reasonable person would have
appreciated that they had a worthwhile action to pursue and should have pursued it.

It was confirmed at [8]-[9] that because the victim-survivor had suffered headaches, shame, guilt and ongoing fear since the offence her symptoms indicate she was already aware she was suffering an injury before her diagnosis. An extension was not granted and it was stated at [10] that, ‘the fact the applicant may have been legally ignorant that the symptoms she suffered gave her a cause of action…does not constitute a material fact of a decisive character.

What other time limits should your client be aware of?

When assisting a client who has experienced violence, it may be appropriate to consider whether they have a civil claim against the person or people responsible. In Queensland, this will commonly be a personal injury claim seeking compensation for the harm caused.

During the appointment with the client or in your written letter of advice, you should explain that they may have a personal injury claim and that:

  • in a personal injury claim, they can bring an action against the person (or people) for compensation for losses that they have experienced because of an injury caused by that person (or people). These losses can include pain and suffering, medical expenses, lost income and other related costs;
  • under the law in Queensland, a 3-year limitation period applies to most personal injuries. This means that any legal action must be brought before the expiry of the three-year period. If legal action is not started within that time, your client may not be able to pursue the action, even if they have a strong case;
  • there is an exception to the 3-year time limit, for personal injuries caused as a result of childhood abuse. Consider whether this exception applies to your client;
  • before starting an action in court, a person who wants to make a claim needs to give a written ‘notice of claim’ to the person who they wish to start the action against. The notice of claim must be given within 9 months of the date of the injury (or when symptoms first appeared), or within 1 month of the person instructing a law practice to act on their behalf, whichever occurs first. In exceptional circumstances, a person may be able to provide the notice of claim outside of this time period; and
  • if you think that your client may have a personal injury claim, or it is something your client would like to pursue, encourage them to obtain advice from a personal injury lawyer as soon as possible.

An initial appointment is unlikely to trigger the 1-month time period.

If the time limit has passed, it is possible for your client to apply for an extension. For example, reasons where a time limit could be extended include if your client was a child at the time of their injury or if they didn’t realise that they were injured initially. You should encourage them to seek advice from a personal injury specialist, even if they think they might be out of time.

You should make a note on the file that this advice has been given and, if appropriate, confirm the advice in a letter to your client. LawRight has a useful page, detailing more information on personal injury claims here.

Skip to content